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    PACS® program information

    The Prior Authorization Certified Specialist (PACS) program is the first and only accredited certification for prior authorizations, access, and reimbursement in the world.

    Join 8k+ professionals working in companies like

    ABBVIE
    GSK
    sanofi
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    Recommended

    95% rate PACS good to excellent

    Accredited

    PACS is accredited by IACET/ANSI

    100% online

    Learn at your own pace fully online

    10-12 hours

    Time needed to complete the PACS program

    Credential

    Earn a prestigious PACS credential

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    Download PACS info packet

    Get a full 360 degree overview of the PACS program

    PACS® program curriculum

    Prior authorization understanding

    Covers what prior authorization is and how it came to be utilized across the industry

    Insurance policies and payment

    Provides a comprehensive understanding of health insurance for federal, state, and commercial plans as well as pricing, drug tiering and copay assistance

    Compliance

    Focuses on the compliance standards relevant to any professional working in reimbursement and access

    Process

    Centers on the functional steps of processing prior authorizations from requirement discovery to claim submission

    Barriers to access

    Provides the essential resources and education to develop the skills needed to handle denials and work towards claim resolution

    The PACS® program provides IACET CEUs

    IACET statement of accreditation

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    ANSI Logo

    The Accreditation Council for Medical Affairs is accredited by the International Accreditors for Continuing Education and Training (IACET).

    IACET CEU credit statement

    As an IACET Accredited Provider, the Accreditation Council for Affairs offers CEUs for its programs that qualify under the ANSI/IACET Standard. The Accreditation Council for Medical Affairs is authorized by IACET to offer 1.2 CEUs for the PACS program. Note: All target audience members are eligible for continuing education credit upon successful completion of this program. This program does not issue certificates of attendance and does not award partial Joint Accreditation (JA) or IACET CEU continuing education credit certificates for partial completion.

    What will I learn in the PACS® program?

    1

    The prior authorization process

    Module 1 lays the foundation for understanding the prior authorization landscape. This module goes over what prior authorization is, how it came to be, and who is involved in this utilization management process.
    2

    Insurance policies and pricing

    Module 2 covers insurance policies, payments, and copay assistance. Processing prior authorization requires knowledge of federal, state, and commercial health insurance, drug tiering, formularies, and determining insurance eligibility. To help understand patients who cannot afford prescriptions, there are patient assistance programs and copay programs designed to help patients gain access to necessary medications.
    3

    Compliance - HIPAA, security, fraud and abuse

    Module 3 mitigates risk surrounding compliance standards in the industry by reinforcing law and ethical practice. For reimbursement, it is expected that authorization professionals protect patient information to the standard of HIPAA and ensure accurate coding.
    4

    Medical records and the prescription

    Module 4 explains in detail the components of the medical record and prescription to aid in the authorization process. Valuable information is conveyed in these documents and can help the authorization find information efficiently and successfully.
    5

    Fundamentals before the authorization process

    Module 5 focuses in the value of medical documentation and coding to apply to the prior authorization request. Understanding the ICD-10, CPT, and HCPCS codes as well as medically accepted indications and medical necessity will support the authorization process.
    6

    Communication methods

    Module 6 provides in-depth explanations of the communication methods for the prior authorization process. Effective communication with the payer is imperative for submitting a prior authorization and receiving updated status for the patient.
    7

    Service line and medication process and submission

    Module 7 takes a step-wise approach to the submissions of prior authorization for both medical benefits and prescription benefits. This approach is from the provider perspective to ensure all steps are appropriately taken and the risk of denial is minimized.
    8

    Special considerations for service orders

    Module 8 covers the broad scope of specialties and clinical practice which require authorization. Some services require additional attention, including diagnostic and interventional radiology, oncology, specialty medication, infusion services, J code medications, durable medical equipment, and various therapies. The function is not to memorize the special cases, but to critically think through the workflows.
    9

    Out of network waivers

    Module 9 provides guidance on how to request and achieve an out of network waiver for special cases. This is particularly important for patients who experience limited accessibility and mobility or require particular specialists.
    10

    Coverage determination types in medication

    Module 10 discusses the frequent coverage determinations for medication claims that require additional considerations. This includes quantity limits, tier exceptions, step therapy, step therapy exceptions, and non-formulary exceptions. Considerations are also made for high-risk medications, opioids, Medicare Part B vs Part D, End Stage Renal Disease, hospice, and Drug Utilization Reviews.
    11

    Denials and appeals

    Module 11 describes the denial process and how to overturn the decision with an appeal. Strategic methods exist to review the application for authorization and to appeal with success.
    12

    The future of prior authorizations

    Module 12 presents the future of prior authorizations on a macro level and opportunities in the field as an individual. Prior authorizations continue to expand as the healthcare industry adapts to new challenges.

    Program structure

    Once you enroll in the PACS program, you have up to 6 months to complete the program.

    Each of the 12 PACS modules includes:

    Pre-quiz (optional)

    Establishes your existing knowledge of the specific module's content

    Module content

    Consists of multiple sections that vary from module to module

    Post-quiz

    Determines how well you've absorbed and retained the module content

    PACS is a self-paced program, and you have six months to complete the certification. On average, most learners complete the program within 2 months (approximately 10-12 hours)

    Program learning outcomes

    Align the goals of authorizers with the expectations of patients and payers

    Understand the prior authorization landscape to improve patient access

    Reinforce knowledge of federal, state, and commercial health plans

    Learn how to process prior authorizations by navigating the communication expectations of payers

    Broaden your knowledge of special considerations for disease states, services, and product types that can influence the patient's journey to better health

    Improve confidence when handling denials and submitting appeals

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    95% of industry professionals rated the PACS® program as good to excellent.

    What does the PACS® Program include?

    12 premier learning modules (updated quarterly)

    Practical case studies

    Downloadable resources

    PACS toolkit

    Knowledge checks

    Final examination

    24/7 dedicated live support

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