Prior authorization certified specialist program reviews

    The Prior Authorization Certified Specialist (PACS®) program is the first and only accredited certification for prior authorizations, access, and reimbursement in the world.

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    95% rate PACS good to excellent

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    • Home

    • About PACS

    • Why PACS?

    • Reviews

    • Price Info

    • PACS FAQs

    • Policies

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    IACET/ANSI Logo
    ANSI Logo

    The PACS program truly opened more remote prior authorization opportunities for me, allowing me to expand my career in ways I hadn't imagined. The contents I learned in the PACS program truly set the foundation and helped me be a step ahead in my current prior authorization role. Thank you for the certification which has led to a strong career where I can work from home while making a decent living. Thank you!

    starstarstarstarstar
    Andrine Toussaint, LPN, PACS

    Andrine Toussaint, LPN, PACS

    Licensed Practical Nurse

    It was a great experience. It enhanced my learning about payers and it enhanced my ability to perform my day-to-day job.

    starstarstarstarstar
    Sandra Arnold

    Sandra Arnold

    Reimbursement Specialist

    I found the information informative. I knew some of it from doing prior authorizations already but I also learned a lot about different insurance companies and services rather than just medications. I got through it pretty quickly. I liked how the test was laid out with different sections and was easy to follow. The information was easy to understand and follow. I like the links that were throughout the slides for more information. The exam itself was over the material read, no trick questions or hidden information. Overall, I would recommend the course.

    starstarstarstarstar
    Taylor Nease

    Taylor Nease

    Prior Authorization Specialist

    I really enjoyed the program as it was pertinent to my current role as a Field Reimbursement Manager at GSK. I heard about the PACS program from our leadership who supported us in obtaining this certification. Overall, it was a great learning experience and well worth the investment!

    starstarstarstarstar
    Jay Harding, PACS

    Jay Harding, PACS

    Sr. Director, Market Access

    I think the program was great. Having done this program, I'm trying to make myself more valuable. I want to stand out as someone who's done the program but also for people to reach out to me and ask for help. For me, being a PACS takes my credibility up a couple of notches

    starstarstarstarstar
    Jeni Nelson PACS

    Jeni Nelson PACS

    Territory Manager

    The attention to detail put into this program is great. I very much enjoyed the entire learning experience with the PACS program and have been recommending it to all who i think may be interested in this subject/topic or who may be contemplating making a career change.

    starstarstarstarstar
    Lauren Dunlap PACS

    Lauren Dunlap PACS

    Territory Manager

    I thought the program was very educational. I really liked the case studies and compendia information. The only thing that I thought would make the program that much better was to have more case studies that were interactive

    starstarstarstarstar
    Matt Tenbrunsel PACS

    Matt Tenbrunsel PACS

    Field Reimbursement Manager

    I thought the program was great. It did meet the needs in my role as we deal with PA issues all the time with our offices. The program was offered through our company, not mandatory, but I thought it would be a great opportunity to increase my knowledge and skill level within my role and help me be a better resource for our customers. I thought the case studies were great as they truly reflect real world issues our offices face

    starstarstarstarstar
    Jackie Driggs PACS

    Jackie Driggs PACS

    Specialty Field Reimbursement Manager

    I was really glad to take this class and I recommend it to everyone. This would be really hard for someone who doesn't really grasp this field. The case studies were very good and very realistic.

    starstarstarstarstar
    Julene Vidic, BS Pharm, RPh, PACS

    Julene Vidic, BS Pharm, RPh, PACS

    Specialty Field Reimbursement Manager

    The PACS program was great, really enjoyed the modules and how user-friendly the course was. Very thorough information and easy understanding when it came to the explanation of definitions of certain processes. Loved being able to take the course at my speed. The best part of the modules was the practice exams as they allowed me to focus on the more pertinent information for the exam. Overall I was extremely satisfied with the course.

    starstarstarstarstar
    Michael Teixeira PACS

    Michael Teixeira PACS

    Field Reimbursement Manager

    As a field reimbursement manager, it is critical that I have a working knowledge of the authorization process and have a common language with the office staff that I support. This program has provided valuable insight and a reinforcement of how to conduct an effective and efficient authorization! Highly recommend the program

    starstarstarstarstar
    Wayne Rose PACS

    Wayne Rose PACS

    Field Reimbursement Manager

    During my career as an ARNP and later as a pharmaceutical sales professional, I have always been passionate about patient access to diagnostics and therapeutics! I am always looking for opportunities to increase my knowledge around patient access. The Prior Authorization Certification Specialist course work and certification through the ACMA provided me with a well rounded perspective of the PA process thru modules and interactive exercises. I highly recommend the PACS certification to anyone who wants to increase their PA knowledge.

    starstarstarstarstar
    Dalia Pineiero PACS

    Dalia Pineiero PACS

    Field Reimbursement Specialist

    The PACS program was both comprehensive and insightful. The modules were broken down into appropriate segments and together they gave a wonderful view of the entire prior authorization landscape. It was extremely easy to navigate and user-friendly even down to the very responsive chat function!

    starstarstarstarstar
    Kristen Hawthorne

    Kristen Hawthorne

    Access and Reimbursement Manager

    Great certification program for the field reimbursement/patient access role. This is beneficial to people in the profession. This gives them an in-depth overview of the operations surrounding reimbursement.

    starstarstarstarstar
    Dorette Shirley

    Dorette Shirley

    Field Reimbursement Manager

    I had a great experience! In terms of the program and design, the content is great. I am already seeing benefits in my role. There are things that I learned in the PACS program that I m using in my conversations with the physicians and nurses. There is tremendous value in the PACS program!

    starstarstarstarstar
    Anil Bulchandani MBA, LSSBB, PACS

    Anil Bulchandani MBA, LSSBB, PACS

    Field Reimbursement Director

    It was a great course. I learned so much!!! Definitely met the needs of my role as a field reimbursement manager. I was excited to learn more about how I could be a better asset and resource to my offices.

    starstarstarstarstar
    Lynn Liberati PACS

    Lynn Liberati PACS

    Field Reimbursement Manager

    The PACS certification program should be mandatory for anyone entering the field of access and reimbursement. I am an experienced Field Reimbursement Specialist and I found much of the training content to be relevant to my job, timely and up to date with current trends in the industry. The PACS training program was well worth my time

    starstarstarstarstar
    Philip Taylor M.A., PACS

    Philip Taylor M.A., PACS

    Field Reimbursement Manager

    The Prior Authorization Certified Specialist Program was user friendly and applied real life scenarios. This training allowed for a seamless education to apply to my everyday career and grow within my company. For anyone interested in gaining real-world learning of the prior authorization, insurance process this is the program for you

    starstarstarstarstar
    Lindsey Simpson PACS

    Lindsey Simpson PACS

    Regional Patient Access Manager

    I really enjoyed working through the PACS program. I was able to review materials when I had time and the modules made learning the information very easy to understand. I’ll definitely consider additional programs in the future!

    starstarstarstarstar
    Stephanie Rogers PACS

    Stephanie Rogers PACS

    Field Reimbursement Manager

    I am so excited I was able to achieve my goal of earning my Prior Authorization Certified Specialist certification. I have been working as a prior authorization nurse for the past 8 years and now am officially recognized. This process, and program, was very easy to navigate on the portal, the information was extremely helpful and I feel I gained an even deeper understanding of the authorization process. I would highly recommend this program to anyone dedicated to obtaining authorizations

    starstarstarstarstar
    Jennifer Andrews LPN, PACS

    Jennifer Andrews LPN, PACS

    Field Reimbursement Team Lead

    I thought PACs training was comprehensive, and laid out well. It was one of the better online training certifications I’ve ever done

    starstarstarstarstar
    Rebecca Schwei PACS

    Rebecca Schwei PACS

    Access Reimbursement Manager

    Having previous experience in the Reimbursement space, this program was also a very valuable tool. I gained an overall greater understanding of Reimbursement across many areas in our industry. I’m walking away with tools to be able to not only further my career, but to help in providing customers a greater level of support. This is a win/win for myself, the medical community, and the end result and most important, the patient.

    starstarstarstarstar
    Amanda Sipe PACS

    Amanda Sipe PACS

    Operation Management

    The course was excellent in covering all of the nuances of prior authorization. I found the content easy to follow and the structure made it easy to learn the material. I now have a much better understanding of the authorization process. I primarily work with patient pull through and the course material helped me to understand all of the players involved and the process. The course material also addressed gaps in my knowledge. I can honestly say that I feel much more confident after taking this course.

    starstarstarstarstar
    Darlene Booker RN BSN, MSCN, PACS

    Darlene Booker RN BSN, MSCN, PACS

    Executive Therapeutic Education Manager

    Prior authorizations are not a multiple choice test that if you put in enough right answers you ll pass and get an approval. The PACS course explained not just the why of the process, but the importance of all the pieces that make up the why. I would recommend this course to anyone involved with the authorization process to better grasp the steps and refresh their skills. I thought I was pretty savvy when it came to prior authorizations but this certification allowed me to further demonstrate my knowledge and skill set.

    starstarstarstarstar
    Elizabeth Johnson LPN, CPC, PACS

    Elizabeth Johnson LPN, CPC, PACS

    Patient & Healthcare Advocate

    The PACS Program is designed very well. It helped me sharpen my skills in this area. Overall great course and great learning experiences. There are so many topics that helped me clear my concepts and I will definitely implement that during my routine job.

    starstarstarstarstar
    Jayshree Patil

    Jayshree Patil

    Coordinator, Prior Authorization

    I was able to do it as well! It was a very helpful overview. The course allowed me to sharpen my skills and learn new information about areas that are outside of my current responsibilities. I am hoping the certification translates into a bit of an advantage as I continue to interview for market access positions in this highly competitive job market! I also am incredibly grateful for the scholarship provided, I couldn't have signed on without it, so thank you again!

    starstarstarstarstar
    Lori Cecutti MBA, PACS

    Lori Cecutti MBA, PACS

    Field Market Access Director

    The PACS course is comprehensive and a well structured training program that reflects real life experiences in the field.

    starstarstarstarstar
    JT Hostler PACS

    JT Hostler PACS

    Director of Market Access

    I loved the PACS program! I am a former Billing and Insurance Biller and found that the course was very thorough and complete. It was pertinent to the topics needed to be covered for Prior Authorizations and a good refresher course for me. Having been out of the billing and insurance world since 2015, a bit has changed, and I learned a lot from the course. It was not too difficult, and everything was applicable to what I will be doing.

    starstarstarstarstar
    MARY Wilber AAS, PACS

    MARY Wilber AAS, PACS

    Patient Access Specialist

    I thought the program was great and laid out perfect. I really think by taking this PA certification course I will be more effective in my role as a OFRM. In my daily activities as a OFRM I interact with so many customers that are extremely smart in what it take to get a PA for their patients and now since I took the PA course I’m able to interact on a higher level

    starstarstarstarstar
    Tony Coop PACS

    Tony Coop PACS

    Field Reimbursement Manager

    I enjoyed the PACS program and was happy to complete the final exam. I wish I had taken the course two years ago when I started in Reimbursement. My experience in reimbursement really helped and this program was a good review.

    starstarstarstarstar
    Jennifer Oberly BS, PACS

    Jennifer Oberly BS, PACS

    Access and Reimbursement Manager

    After being a field reimbursement senior manager for nearly five years, I still learned so much valuable information about the prior authorization process in the PACS program that will benefit my career and my company. The program was manageable even with a busy career.

    starstarstarstarstar
    Laura Anderson PACS

    Laura Anderson PACS

    Field Reimbursement Senior Manager

    The Prior Authorization Certified Specialist Program is an extremely valuable program that helped me accelerate my knowledge on the prior authorization and payer landscape. I would highly recommend this program to anyone that wants a thorough understanding on reimbursement issues

    starstarstarstarstar
    Tanesha Cort PACS

    Tanesha Cort PACS

    Field Reimbursement Specialist

    The program is very complete. It helped me understand the basics of prior authorization and how to apply them in my daily work which definitely helps me in my role as FRM at GSK

    starstarstarstarstar
    Anthony Ortiz PACS

    Anthony Ortiz PACS

    Field Reimbursement Manager

    I would say this course is exceptional way to expand on your skills if you complete PA’s or are involved in educating on patient access to medications. I thoroughly enjoyed the course and learned many new details that I will use in my current role!

    starstarstarstarstar
    Clay Hall, MBA-HM, PACS, RRT, RCP

    Clay Hall, MBA-HM, PACS, RRT, RCP

    Therapy Access Manager-Carolinas

    Great certification program for the field reimbursement/patient access role. This is beneficial to people in the profession. This gives them an in-depth overview of the operations surrounding reimbursement.

    starstarstarstarstar
    Dorette Shirley

    Dorette Shirley

    Field Reimbursement Manager

    It was a great experience. It enhanced my learning about payers and it enhanced my ability to perform my day-to-day job.

    starstarstarstarstar
    Sandra Arnold

    Sandra Arnold

    Reimbursement Specialist

    I found the information informative. I knew some of it from doing prior authorizations already but I also learned a lot about different insurance companies and services rather than just medications. I got through it pretty quickly. I liked how the test was laid out with different sections and was easy to follow. The information was easy to understand and follow. I like the links that were throughout the slides for more information. The exam itself was over the material read, no trick questions or hidden information. Overall, I would recommend the course.

    starstarstarstarstar
    Taylor Nease

    Taylor Nease

    Prior Authorization Specialist

    I really enjoyed the program as it was pertinent to my current role as a Field Reimbursement Manager at GSK. I heard about the PACS program from our leadership who supported us in obtaining this certification. Overall, it was a great learning experience and well worth the investment!

    starstarstarstarstar
    Jay Harding, PACS

    Jay Harding, PACS

    Sr. Director, Market Access

    I think the program was great. Having done this program, I'm trying to make myself more valuable. I want to stand out as someone who's done the program but also for people to reach out to me and ask for help. For me, being a PACS takes my credibility up a couple of notches

    starstarstarstarstar
    Jeni Nelson PACS

    Jeni Nelson PACS

    Territory Manager

    The attention to detail put into this program is great. I very much enjoyed the entire learning experience with the PACS program and have been recommending it to all who i think may be interested in this subject/topic or who may be contemplating making a career change.

    starstarstarstarstar
    Lauren Dunlap PACS

    Lauren Dunlap PACS

    Territory Manager

    I thought the program was very educational. I really liked the case studies and compendia information. The only thing that I thought would make the program that much better was to have more case studies that were interactive

    starstarstarstarstar
    Matt Tenbrunsel PACS

    Matt Tenbrunsel PACS

    Field Reimbursement Manager

    I thought the program was great. It did meet the needs in my role as we deal with PA issues all the time with our offices. The program was offered through our company, not mandatory, but I thought it would be a great opportunity to increase my knowledge and skill level within my role and help me be a better resource for our customers. I thought the case studies were great as they truly reflect real world issues our offices face

    starstarstarstarstar
    Jackie Driggs PACS

    Jackie Driggs PACS

    Specialty Field Reimbursement Manager

    I was really glad to take this class and I recommend it to everyone. This would be really hard for someone who doesn't really grasp this field. The case studies were very good and very realistic.

    starstarstarstarstar
    Julene Vidic, BS Pharm, RPh, PACS

    Julene Vidic, BS Pharm, RPh, PACS

    Specialty Field Reimbursement Manager

    The PACS program was great, really enjoyed the modules and how user-friendly the course was. Very thorough information and easy understanding when it came to the explanation of definitions of certain processes. Loved being able to take the course at my speed. The best part of the modules was the practice exams as they allowed me to focus on the more pertinent information for the exam. Overall I was extremely satisfied with the course.

    starstarstarstarstar
    Michael Teixeira PACS

    Michael Teixeira PACS

    Field Reimbursement Manager

    As a field reimbursement manager, it is critical that I have a working knowledge of the authorization process and have a common language with the office staff that I support. This program has provided valuable insight and a reinforcement of how to conduct an effective and efficient authorization! Highly recommend the program

    starstarstarstarstar
    Wayne Rose PACS

    Wayne Rose PACS

    Field Reimbursement Manager

    During my career as an ARNP and later as a pharmaceutical sales professional, I have always been passionate about patient access to diagnostics and therapeutics! I am always looking for opportunities to increase my knowledge around patient access. The Prior Authorization Certification Specialist course work and certification through the ACMA provided me with a well rounded perspective of the PA process thru modules and interactive exercises. I highly recommend the PACS certification to anyone who wants to increase their PA knowledge.

    starstarstarstarstar
    Dalia Pineiero PACS

    Dalia Pineiero PACS

    Field Reimbursement Specialist

    The PACS program was both comprehensive and insightful. The modules were broken down into appropriate segments and together they gave a wonderful view of the entire prior authorization landscape. It was extremely easy to navigate and user-friendly even down to the very responsive chat function!

    starstarstarstarstar
    Kristen Hawthorne

    Kristen Hawthorne

    Access and Reimbursement Manager

    Great certification program for the field reimbursement/patient access role. This is beneficial to people in the profession. This gives them an in-depth overview of the operations surrounding reimbursement.

    starstarstarstarstar
    Dorette Shirley

    Dorette Shirley

    Field Reimbursement Manager

    I had a great experience! In terms of the program and design, the content is great. I am already seeing benefits in my role. There are things that I learned in the PACS program that I m using in my conversations with the physicians and nurses. There is tremendous value in the PACS program!

    starstarstarstarstar
    Anil Bulchandani MBA, LSSBB, PACS

    Anil Bulchandani MBA, LSSBB, PACS

    Field Reimbursement Director

    It was a great course. I learned so much!!! Definitely met the needs of my role as a field reimbursement manager. I was excited to learn more about how I could be a better asset and resource to my offices.

    starstarstarstarstar
    Lynn Liberati PACS

    Lynn Liberati PACS

    Field Reimbursement Manager

    The PACS certification program should be mandatory for anyone entering the field of access and reimbursement. I am an experienced Field Reimbursement Specialist and I found much of the training content to be relevant to my job, timely and up to date with current trends in the industry. The PACS training program was well worth my time

    starstarstarstarstar
    Philip Taylor M.A., PACS

    Philip Taylor M.A., PACS

    Field Reimbursement Manager

    The Prior Authorization Certified Specialist Program was user friendly and applied real life scenarios. This training allowed for a seamless education to apply to my everyday career and grow within my company. For anyone interested in gaining real-world learning of the prior authorization, insurance process this is the program for you

    starstarstarstarstar
    Lindsey Simpson PACS

    Lindsey Simpson PACS

    Regional Patient Access Manager

    I really enjoyed working through the PACS program. I was able to review materials when I had time and the modules made learning the information very easy to understand. I’ll definitely consider additional programs in the future!

    starstarstarstarstar
    Stephanie Rogers PACS

    Stephanie Rogers PACS

    Field Reimbursement Manager

    I am so excited I was able to achieve my goal of earning my Prior Authorization Certified Specialist certification. I have been working as a prior authorization nurse for the past 8 years and now am officially recognized. This process, and program, was very easy to navigate on the portal, the information was extremely helpful and I feel I gained an even deeper understanding of the authorization process. I would highly recommend this program to anyone dedicated to obtaining authorizations

    starstarstarstarstar
    Jennifer Andrews LPN, PACS

    Jennifer Andrews LPN, PACS

    Field Reimbursement Team Lead

    I thought PACs training was comprehensive, and laid out well. It was one of the better online training certifications I’ve ever done

    starstarstarstarstar
    Rebecca Schwei PACS

    Rebecca Schwei PACS

    Access Reimbursement Manager

    Having previous experience in the Reimbursement space, this program was also a very valuable tool. I gained an overall greater understanding of Reimbursement across many areas in our industry. I’m walking away with tools to be able to not only further my career, but to help in providing customers a greater level of support. This is a win/win for myself, the medical community, and the end result and most important, the patient.

    starstarstarstarstar
    Amanda Sipe PACS

    Amanda Sipe PACS

    Operation Management

    The course was excellent in covering all of the nuances of prior authorization. I found the content easy to follow and the structure made it easy to learn the material. I now have a much better understanding of the authorization process. I primarily work with patient pull through and the course material helped me to understand all of the players involved and the process. The course material also addressed gaps in my knowledge. I can honestly say that I feel much more confident after taking this course.

    starstarstarstarstar
    Darlene Booker RN BSN, MSCN, PACS

    Darlene Booker RN BSN, MSCN, PACS

    Executive Therapeutic Education Manager

    Prior authorizations are not a multiple choice test that if you put in enough right answers you ll pass and get an approval. The PACS course explained not just the why of the process, but the importance of all the pieces that make up the why. I would recommend this course to anyone involved with the authorization process to better grasp the steps and refresh their skills. I thought I was pretty savvy when it came to prior authorizations but this certification allowed me to further demonstrate my knowledge and skill set.

    starstarstarstarstar
    Elizabeth Johnson LPN, CPC, PACS

    Elizabeth Johnson LPN, CPC, PACS

    Patient & Healthcare Advocate

    The PACS Program is designed very well. It helped me sharpen my skills in this area. Overall great course and great learning experiences. There are so many topics that helped me clear my concepts and I will definitely implement that during my routine job.

    starstarstarstarstar
    Jayshree Patil

    Jayshree Patil

    Coordinator, Prior Authorization

    I was able to do it as well! It was a very helpful overview. The course allowed me to sharpen my skills and learn new information about areas that are outside of my current responsibilities. I am hoping the certification translates into a bit of an advantage as I continue to interview for market access positions in this highly competitive job market! I also am incredibly grateful for the scholarship provided, I couldn't have signed on without it, so thank you again!

    starstarstarstarstar
    Lori Cecutti MBA, PACS

    Lori Cecutti MBA, PACS

    Field Market Access Director

    The PACS course is comprehensive and a well structured training program that reflects real life experiences in the field.

    starstarstarstarstar
    JT Hostler PACS

    JT Hostler PACS

    Director of Market Access

    I loved the PACS program! I am a former Billing and Insurance Biller and found that the course was very thorough and complete. It was pertinent to the topics needed to be covered for Prior Authorizations and a good refresher course for me. Having been out of the billing and insurance world since 2015, a bit has changed, and I learned a lot from the course. It was not too difficult, and everything was applicable to what I will be doing.

    starstarstarstarstar
    MARY Wilber AAS, PACS

    MARY Wilber AAS, PACS

    Patient Access Specialist

    I thought the program was great and laid out perfect. I really think by taking this PA certification course I will be more effective in my role as a OFRM. In my daily activities as a OFRM I interact with so many customers that are extremely smart in what it take to get a PA for their patients and now since I took the PA course I’m able to interact on a higher level

    starstarstarstarstar
    Tony Coop PACS

    Tony Coop PACS

    Field Reimbursement Manager

    I enjoyed the PACS program and was happy to complete the final exam. I wish I had taken the course two years ago when I started in Reimbursement. My experience in reimbursement really helped and this program was a good review.

    starstarstarstarstar
    Jennifer Oberly BS, PACS

    Jennifer Oberly BS, PACS

    Access and Reimbursement Manager

    After being a field reimbursement senior manager for nearly five years, I still learned so much valuable information about the prior authorization process in the PACS program that will benefit my career and my company. The program was manageable even with a busy career.

    starstarstarstarstar
    Laura Anderson PACS

    Laura Anderson PACS

    Field Reimbursement Senior Manager

    The Prior Authorization Certified Specialist Program is an extremely valuable program that helped me accelerate my knowledge on the prior authorization and payer landscape. I would highly recommend this program to anyone that wants a thorough understanding on reimbursement issues

    starstarstarstarstar
    Tanesha Cort PACS

    Tanesha Cort PACS

    Field Reimbursement Specialist

    The program is very complete. It helped me understand the basics of prior authorization and how to apply them in my daily work which definitely helps me in my role as FRM at GSK

    starstarstarstarstar
    Anthony Ortiz PACS

    Anthony Ortiz PACS

    Field Reimbursement Manager

    I would say this course is exceptional way to expand on your skills if you complete PA’s or are involved in educating on patient access to medications. I thoroughly enjoyed the course and learned many new details that I will use in my current role!

    starstarstarstarstar
    Clay Hall, MBA-HM, PACS, RRT, RCP

    Clay Hall, MBA-HM, PACS, RRT, RCP

    Therapy Access Manager-Carolinas

    starstarstarstarstar

    95% of industry professionals rated the PACS® program as good to excellent.

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