Matrix Teams and How to Efficiently Measure Performance in Reimbursement Teams
In today’s complex healthcare landscape, reimbursement teams operate within highly matrixed organizations, often collaborating across functions such as market access, field medical, HEOR, and patient services. While this structure can drive innovation and agility, it also introduces challenges in defining roles, managing accountability, and measuring performance effectively. This webinar will explore strategies to maximize the productivity and alignment of reimbursement professionals working in matrix teams. Attendees will gain insights into building high-functioning, cross-functional partnerships while establishing clear, outcome-driven performance metrics that reflect both individual contributions and collective impact.
Thursday, July 10, 2025 at 3:00 PM EST
Presented By
James "Steve" Fields
Transformative Biotech Executive | 10+ Years as a Strategic Leader in Patient Access & Account Management | Proven Track...
This webinar has already taken place
Key Topics Covered:
- Understanding the structure and dynamics of matrix teams in reimbursement functions
- Defining clear roles and responsibilities across overlapping teams
- Best practices for cross-functional collaboration and communication
- Establishing KPIs that align with strategic business goals and compliance standards
- Tools and frameworks for measuring impact in non-linear reporting environments
- Real-world case studies showcasing successful performance measurement systems
As payer scrutiny intensifies and value-based care models evolve, the ability to measure and optimize performance in matrixed reimbursement teams is no longer optional; it’s a strategic imperative. Learn how to turn structural complexity into a competitive advantage.